Store Policy

Paypal Accepted

Payments are accepted through Paypal only. We do not store your credit card information.

Shipping

Free Shipping on orders over $100 on all shipments within the contiguous United States. Contact us directly for all orders outside of the continental United States.

• Most smaller items will ship via UPS or FedEx ground.
• Large items, like sofas and beds, will ship as CURBSIDE DELIVERY via YRC shipping or ABF freight. (which means that you will be responsible for bringing your order inside and setting it up!)

Taxes

6.25 % sales tax for orders in Texas. No tax for all other states.

Return Policy

Please notify us within 7 days of receipt of your order if you would like to make a return. We will refund the cost of the returned items minus round trip shipping costs and 25% restocking fee. Please note: We do offer FREE SHIPPING on our website, but the customer will be responsible for all shipping costs incurred on returned orders (this includes the cost of shipping the item to the customer AND back to us) Returned merchandise must be completely intact and packaged in its original packing materials. Before returning any product, obtain approval by contacting us and please provide the following information: customer name, item(s) to be returned, and the nature of the problem. Once we have received your return, we will apply the credit amount to your credit card or payment method.

It is the customer’s responsibility to return all items in new condition, meaning undamaged original packaging with product manuals. Once the returned item is received and verified to be in “new” condition, a full refund will be issued, minus the original freight charges and a 25% restocking fee.

Enjoy shopping on EcoFriendlyBath.com!